Approveddriveways@gmail.com

- Here at Approved Resin Driveways we have two shipping options available; guaranteed next day shipping service and our standard anytime shipping service. All next day delivery orders should be placed with us by 12 noon the day before you require the goods.

- Every effort will be made to deliver products on the agreed date, but if for any reason the haulage company is unable to deliver then Approved Resin Driveways will accept no liability whether in damages or otherwise for delay of whole or any part of the goods ordered arising from any cause whatsoever.

- Approved Resin Driveways will not accept any liability for damages to property caused during delivery.

- All deliveries are made using 3rd party nationwide pallet haulage and courier companies, please inform us in advance of any potential restrictions in regards to access to the delivery site such as overhanging trees, narrow roads etc. You can add a note to your order in the cart section of our website. 

- Delivery vehicles use tail lift offloading, the delivery vehicle must be able to park in an area where the delivery is to be made. A pallet truck is then used to manoeuvre the products from the tail lift to the kerbside delivery point. The customer, or somebody appointed by the customer, should be at the delivery point to accept the delivery.

- You can find a full breakdown of shipping costs below. Approved Resin Driveways do not make any profit from shipping costs.

- The customer has the right to cancel any order. However any cancellation must be made prior to dispatch, this means if the product is ordered before 1.00pm this must be cancelled by 4.00pm on the same day. If ordered after 12.00pm cancellation must be made before 10.00am the following day.

- Cancellations should be made by telephoning 01745 355329 between the hours of 9.00 am and 5.00pm.

- When a delivery cannot made on the due date due to access issues or unforeseen circumstances, we will attempt a re-delivery at your request for a charge. This charge will vary depending on the delivery depot. You will be advised of this charge. If you have any queries relating to this or any other issue please call us on 01745 355329.

- Any order amendments must be made before goods are dispatched; you will be notified via email when this has happened. Dispatch may be up to two working days prior to delivery. We are unable to amend orders after dispatch.

- The company reserves the right to cancel any order placed. Any such orders will be refunded as soon as practically possible. An email will be sent confirming any such cancellation to the email address supplied when the order was placed.

- This does not affect your statutory rights.

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